Privacy Policy

Effective Date: July 29, 2026

Southwest Injury Clinic ("we," "our," or "us") values your privacy and is committed to protecting the personal information you provide through our website.

Information We Collect

We may collect personal information when you:

• Submit a contact form

• Request an appointment

• Call or email our office

• Subscribe to communications

• Interact with our website

Information collected may include:

• Name

• Email address

• Phone number

• Appointment request information

• General questions or comments

• IP address

• Browser and device information

Please do not submit sensitive medical information through website contact forms unless specifically instructed to do so.

How We Use Your Information

We use your information to:

• Respond to inquiries

• Schedule appointments

• Communicate regarding our services

• Improve our website

• Analyze website traffic

• Meet legal and regulatory requirements

HIPAA Notice

While our clinic complies with applicable healthcare privacy laws, including HIPAA where applicable, information submitted through our general website forms or email may not be encrypted or intended for the transmission of protected health information (PHI).

If you need to discuss medical information, please contact our office directly at (915) 243-5344.

Cookies & Analytics

Our website may use:

• Cookies

• Google Analytics

• Similar analytics technologies

These tools help us understand website usage and improve user experience. You can disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party providers such as:

• Website hosting providers

• Appointment scheduling services

• Google Maps

• Google Analytics

• Google Ads

These providers have their own privacy policies governing the information they collect.

Information Sharing

We do not sell your personal information.

We may share information only when:

• Required by law

• Necessary to operate our business

• Needed to provide requested services

• Protecting our legal rights

Data Security

We use reasonable administrative, technical, and physical safeguards to protect information submitted through our website. However, no method of internet transmission or electronic storage is completely secure.

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

Children's Privacy

Our website is not directed toward children under 13 years of age, and we do not knowingly collect personal information from children.

Your Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information where permitted by law

Please contact us using the information below.

Contact Us

Southwest Injury Clinic

8815 Dyer St., Suite 135

El Paso, TX 79904

Phone: (915) 243-5344

If you have questions regarding this Privacy Policy, please contact us by phone during normal business hours.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting on this website.